Help Desk

The Innovative Network Solutions (INSC) help desk offers 24-hour-a-day, 7-day-a-week fully-staffed support, serving businesses of all sizes throughout the US.

LET'S TALK: (866) 572-2850 How Can We Help?

INSC takes care of you

Located in Connecticut along the busy Northeast Corridor, we provide constant monitoring and oversight of our clients’ business computer networks all around the country. With its redundant connections to the Internet and back-up generators, the Helpdesk team and tools are the core of INSC services.

we are here, 24/7/365

A Help Desk is a single-point-of-contact for all of your end-users to access technical support. Support can include answers to software-related questions (such as launching, using, or creating reports from applications the business utilizes), and help with problem-solving (i.e., “I can’t connect remotely while outside the office”). The INSC Help Desk is fully operational around-the-clock, meaning your employees can work more productively from wherever they may be. Even if your business already has an in-house IT support person, the INSC Help Desk complements his or her abilities, and can provide nighttime, after-hours, and vacation support.

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WHAT ARE SOME OF THE SERVICES A HELP DESK CAN PROVIDE?

The INSC Help Desk is the most comprehensive IT support solution available. It routinely provides the following services and benefits for our clients: