OUR RESPONSE TO COVID-19
WORK FROM HOME CONTINUES & WE ARE HERE TO HELP
WHERE WE ARE IN THE WORKPLACE
The COVID-19 pandemic indelibly changed the United States’ workforce. Businesses undoubtedly felt the strain of accelerated digital transformation and hastily adopted remote or hybrid work environments in response to the pandemic.
For many companies, enabling a work-from-home option is still essential for business continuity, especially with the emergence of new COVID-19 strains. The workplace digital migration initially made at the onset of the pandemic is now permanent for many, and INSC can help you leverage this digital landscape for your benefit rather than merely survival. We can help with the necessary steps to ensure your team is productive and your business is secure in a digital workplace.
As always, INSC is committed to the health and safety of our staff and clients. We remain vigilant in following safety protocols to prevent the spread of COVID-19. Our top priority is your health, while we do everything in our power to help propel your business forward in uncertain times.
WHAT YOU NEED TO KNOW ABOUT SECURITY:
Implementing a remote work option can leave your organization vulnerable in terms of IT security. Unfortunately, there are always those that will try to take advantage of difficult situations and this is no different. Cyber Threat Actors are aware that your work force is working from home and will try to exploit that weakness to infiltrate your business.
According to Reuters, employees that used to have access blocked to various websites (yes, we mean porn), often decide they can browse a little more freely in the comfort of their own space. Such behavior opens up great risk.
Additionally, we are seeing an increase in Cyber activities that include phishing emails impersonating the CDC center. These phishing emails convince one to click on a link or open its attachment. The CDC website is www.CDC.gov. If you see anything other than this URL when you hover your mouse over the link, do not click on it. Also, do not open any attachments from these emails unless you can verify their sender.
To help prevent cybersecurity infiltrations, INSC has created a security checklist of recommended policies to make sure these remote endpoints stay safe and secure.
❏ Require a VPN for accessing your internal network
❏ Utilize full-featured endpoint security for home worker’s personal PCs
❏ Utilize web filtering for home worker’s personal PCs
❏ Ensure employees are utilizing a secure workspace
❏ Lock down your password policies
❏ Require Multi-Factor Authentication (MFA or 2FA)
❏ Promote patches and updates for home worker’s personal PCs
❏ Enable Local Encryption for home worker’s personal PCs
❏ Provide secure file sharing
HOW INSC CAN HELP
INSC is currently offering free work from home assessments to make sure your business is prepared to work from home. INSC can assess your network, policies and endpoints to make sure you have the capability to work from home at a moment’s notice. If you are considering the possibility, then we can suggest a cost-efficient system, or confirm your current abilities. Please send email to firstname.lastname@example.org if you are interested in the free home assessment OR COMPLETE OUR ONLINE FORM.GET STARTED ON OUR FREE ASSESSMENT
WHAT INSC IS DOING
1. Support engineers, while onsite with clients, are implementing Social Distancing as much as possible, as well as the cleaning of all surfaces before and after use, to mitigate possible exposure.Additionally, when onsite at a customer’s location they are advised to politely excuse themselves if they observe anyone with symptoms. This helps keep our clients and engineers safe.
2. Curtailed non-essential onsite work, especially if can be completed remotely. Where possible, we are asking our teams to proactively reach out to our clients and enquire about any issues that need onsite assistance, in favor of troubleshooting remotely, in order to follow the CDC and government’s recommendations of Social Distancing. If it is determined that onsite visit is necessary to rectify any issues (like hardware failures) the support engineer will be deployed.This change in behavior, and conservative approach protects both the client and engineer.
3. Equipped our team with sanitizing materials.
4. INSC is self-monitoring for any symptoms from any of our staff
Additionally, INSC has instituted a pandemic plan across our organization that includes health and safety protocols so we can continue to serve our clients.
Since mid-March, INSC is seeing supply chain shortages on electronics. Inventory on laptops and desktops are getting to a critical low across the entire US channel. Our distributors have been purchasing as additional stock as they can, but the supply is dwindling. Now that the supply chain coming into the US has become very limited. Unfortunately, with the current state of affairs, this is beyond our control.
INSC has a dedicated team managing our response. We are committed to standing with you during this uncertain time and the INSC team is ready and able to help.
On behalf of all of us at INSC, stay safe.