As businesses become more and more reliant on technology to run their organizations, many are realizing that they simply don’t have the capacity to manage their IT in-house. From keeping systems up-to-date and running smoothly to responding to IT issues when they inevitably arise, managing a company’s IT can be a full-time job – and then some.
This is where managed IT services come in. Managed IT services are essentially an outsourced solution for all of your company’s IT needs. But there are a couple of different types of IT services: break-fix and proactive managed IT.
So, what’s the difference between managed IT services and break-fix services? Let’s review:
Break-fix
Only Service When There’s an Issue
This type of IT is the most common and, simply put, means that you only pay for IT services when there is an issue. While this may seem like the most cost-effective solution at first, it’s important to consider the hidden costs associated with break-fix services. For example, if your system goes down, you not only have to pay for the repairs, but you also lose productivity while the system is down.
Inconsistent Budget
Because you’re only paying for IT services when there is an issue, it can be difficult to budget for these expenses ahead of time. This can make it difficult to plan for upcoming projects or make necessary upgrades in a timely manner.
Reactive, Not Proactive
As we mentioned, break-fix services are reactive in nature, which means that they only address issues as they arise. This can often lead to more downtime with more frequent – and expensive – repairs in the long run.
Proactive Managed IT Services
Proactive Management
With managed IT services, we proactively manage your IT environment to prevent issues before they happen. This proactive approach can save you time and money in the long run by reducing downtime and the need for costly repairs.
Consistent Budget
Because managed IT services are typically charged as a monthly fee, you can easily budget for these expenses ahead of time. This makes it easier to plan for upcoming projects or make necessary upgrades in a timely manner.
Preventative Maintenance
In addition to proactive management, managed IT services also include preventative maintenance. This type of maintenance is designed to identify and fix potential issues before they cause problems. By catching issues early, managed IT services can help you avoid costly repairs down the road.
Ownership
With managed IT services, you partner with an IT provider who takes ownership of your company’s IT environment. This means that they are responsible for keeping your systems up-to-date and running smoothly. In the event of an issue, they will work quickly to resolve the problem so that you can get back to business as usual.
How INSC Can Be Your MSP Today
INSC is a managed IT service provider that offers a wide range of IT services to small and medium-sized businesses. We take a proactive approach to IT management and perform preventative maintenance to avoid issues before they happen. In the event of an issue, we will work quickly to resolve the problem so that you can get back to business as usual.
To learn more about our managed IT services, contact us today. We would be happy to discuss your specific needs and tailor a solution that meets your unique requirements.