In our digital age, finding reliable managed IT service providers might be one of the most critical things you can prioritize. With such a rapid migration to the cloud across the world, many businesses are struggling to keep up with the ever-changing IT landscape. Having a managed IT partner to help ensure your business operations run smoothly is essential for success. 

However, you don’t want to just go with any old managed IT service provider. You need one who understands your business and the challenges you face. You need personalization.

Here are five key things to look for in managed IT service providers:

1. Experience in Your Industry

It’s important to find a managed IT provider that has experience in the same industry as you and understands the unique challenges that come with it. They should have the knowledge, resources, and strategies to help you stay ahead of the competition. 

While decades of experience isn’t necessarily a guarantee of a good managed IT partner, you should seek out managed IT service providers who have experience dealing with the same type of operations as yours and are familiar with industry-specific software.

2. Proper Certification (Including SOC 2)

When looking for a managed IT partner, you need to make sure they have the certifications you need. With this new emphasis on data privacy and security, SOC 2 (System and Organizational Controls) certification is more important than ever. SOC 2 is the criteria for managing client data using five trust service principles. These principles are security, availability, processing integrity, confidentiality, and privacy.

Having an SOC 2 certified MSP will make an incredible difference in your data security.

3. Provides the Services You Need

Different managed IT providers offer different services, so it’s important to make sure that the managed IT provider you choose offers all of the services that your business needs. For example, if you need managed cloud services, a managed IT provider who doesn’t offer managed cloud services isn’t going to be the right fit. Make sure that the managed IT partner you choose can meet your needs and provide the solutions you need.

4. In Your Price Range

It’s also important to consider your budget when choosing managed IT providers. Different managed IT partners charge different prices for their services, so it’s important to find one within your price range. You should always get quotes from multiple managed IT service providers before making a decision to make sure that you are getting the best deal possible and still getting high-quality service.

5. Reachability

Last but not least, you want a managed IT provider that is reachable when needed. Being able to get in contact with them quickly is key, as you may need their help from time to time. Make sure the managed IT partner you choose has a reliable customer service department that can be reached quickly and easily.

Let the Professionals Help You

Finding the right managed IT service providers for your business is essential for success. It’s important to consider all of these five factors before making a decision on which managed IT service provider to go with. Doing research upfront will ensure that your managed IT partner meets all of your needs and provides quality services at an affordable price. With a good managed IT partner in place, you can rest assured knowing that your business operations are running smoothly.

If you need a partner, let INSC help. We are committed to providing managed IT services that meet all of your needs and exceed expectations. We could all use a partner, so let us be yours. Contact us today and experience the INSC Tech difference.