INSC will augment your IT department with our co-managed IT services. We bring the tools, techniques, and talent to enhance your existing internal team — working alongside your staff, not around them.
Maintenance tasks often take a backseat when internal IT teams are small or stretched — and that backlog creates real risk for your business. INSC provides access to enterprise-level tools and an experienced team to supplement your current staff, eliminating the need to stretch your people past their limits.
Our approach allows your internal staff to focus on the business instead of chronic distractions caused by disruptive user support and IT issues. We work with your team, develop a plan, and provide expert assistance — and where needed, oversight.
Access enterprise-level tools without enterprise-level costs
Fill coverage gaps — overnight, weekends, and holidays included
Free your internal staff to focus on strategic, high-value work
Ensure computers and systems are always up to date and safeguarded
INSC offers a customizable service with support that blends the benefits of a managed service provider with your internal IT — giving your business 24/7/365 peace of mind.
Always available — no matter the day or time. Overnight, weekends, holidays, and staggered shift gaps all covered.
Continuous monitoring of your PCs, servers, and network devices — maintained and managed proactively around the clock.
Proactive antivirus, anti-spyware, and endpoint protection maintained across every device without burdening your internal team.
Fully managed data backup with regular reporting and verification — your data is always protected and recoverable.
Planning, documentation, and testing so your business can recover fast and operate confidently when the unexpected happens.
Ongoing asset tracking, hardware lifecycle reporting, and software inventory kept current without adding work to your team.
Special projects and on-demand tasks your internal team lacks the staffing, time, or expertise to handle — delivered by INSC.
Review, creation, and maintenance of network documentation — keeping your infrastructure fully mapped and auditable at all times.
Our vendor expertise and partnerships get you the best products and pricing on hardware and software — without the legwork.
Co-managed IT is typically the right choice for businesses that already have internal IT capability but need more depth, coverage, or specialist support.
Not sure which model is right for you? Here's how the two differ.
INSC owns and manages your entire IT environment
INSC works alongside your existing internal IT team
"Innovative Network Solutions was instrumental in helping us set up our office and has been with us ever since supporting and maintaining our IT environment without disruption. INSC has been extremely responsive and with a proactive approach has kept our systems running smoothly and effectively."
Joseph F. Delaney
"INSC has been our small firm's technology consultant for three years. They handle all of our technology needs — network and desktop system maintenance and monitoring, security, backups, software licenses, purchases, installations and user support."
Loren Morrisey
"Top notch IT services and cybersecurity firm conveniently located on the border of Greenwich and Stamford. They offer superior customer service with a large, highly skilled and capable staff that is available 24/7. Have used them for day to day helpdesk requests, large IT projects and Cybersecurity consulting. They do it all. Strongly recommend!"
Josh Bauer
With fully managed IT, INSC takes complete ownership of your entire IT environment. Co-managed IT is a partnership — your internal team handles what they handle best, and INSC fills the gaps. It’s the right model for businesses that already have internal IT capability but need more depth, coverage, or specialist support.
No — co-managed IT is specifically designed to work alongside your team, not replace them. Your staff stays in their roles and continues to own their area of the business. We provide the tools, coverage, and expertise they need to do their jobs better.
Yes. Co-managed IT is fully customizable. We work with you to identify where your team needs the most support — whether that’s after-hours help desk, security monitoring, backup management, or project delivery — and we scope the service accordingly.
Both. INSC can work remotely, staying entirely out of your team’s way for day-to-day management, monitoring, and help desk coverage. When a situation calls for it — a complex infrastructure project, a new office setup, or an on-site incident — one of our engineers can be there in person.
Typically businesses with one to three internal IT staff who are capable but stretched thin. It’s also a common fit for growing businesses whose IT needs are outpacing their current headcount, or organizations going through a transition like a merger, expansion, or major infrastructure project.
INSC's co-managed IT services create a more reliable environment with true business continuity — whether your team is in the office or working remotely. Ready to explore what a partnership looks like?